Heat Not Working? Let’s figure out what’s going on.

What type of heat do you have?

FAQs

Should I keep running my heat if it smells electrical?

No. Turn the system off and call. Electrical smells can indicate a dangerous issue.

What’s safe to check before calling?

Thermostat settings, air filter, breakers, and whether the system is blowing air are safe checks. Avoid opening panels or touching wiring.

Why is my heat running but the air is cold?

Common causes include thermostat issues, heat pump defrost behavior, airflow restriction, or a heating component failure.

Is a burning smell always bad?

A brief dusty smell at the first heat of the season can be normal. A sharp electrical smell, persistent burning, or smoke is not.

If my heat pump isn’t heating well, does that mean it’s broken?

Not always. It could be a settings issue, defrost cycle, airflow issue, or it may need service—especially if it can’t keep up consistently.